30th Oct 2023
[NOTICE] CORE SYSTEMS MAINTENANCE
There will be some routine maintenance between 1430 and 1730 PST which will affect the customer-facing services:
- virt.crunchbits.com
- metal.crunchbits.com
13th Oct 2023
[OUTAGE ALERT] Incident Postmortem
INCIDENT REPORTDescription: Router hardware issues and emergency repairs on October 13, 2023 at approximately the following times:
11:03PST until 11:04PST
15:12PST until 15:13PST
16:12PST until 16:24PST
16:28PST until 16:32PST
Root cause: Our master routing engine within edge1.LBLKWA experienced an unplanned reboot, accompanied by an ...