[BLACK FRIDAY] Updates and General Information (Availability, Deployments, etc)
Happy Thanksgiving!If you're partaking in one of the flash sales on storage or yearlies from LES or LET, there may be a delay in provisioning your VPS. We're going to stagger the releases a bit to make sure our team has some breathing room and that everyone doesn't hammer the hardware at the same time. Every single paid order will absolutely be ...
1st Nov 2023
[NOTICE] Upcoming Legacy Server Migration and Scheduled Downtime
Dear Crunchbits Customers, I hope this message finds you well. I am writing to inform you of an important upcoming change that will help us serve you better. In our continuous efforts to enhance the reliability, speed, and security of our services, we will be migrating our remaining servers to a new, state-of-the-art data center facility to bring ...
30th Oct 2023
[NOTICE] CORE SYSTEMS MAINTENANCE
There will be some routine maintenance between 1430 and 1730 PST which will affect the customer-facing services:
13th Oct 2023
[OUTAGE ALERT] Incident Postmortem
INCIDENT REPORTDescription: Router hardware issues and emergency repairs on October 13, 2023 at approximately the following times:
11:03PST until 11:04PST
15:12PST until 15:13PST
16:12PST until 16:24PST
16:28PST until 16:32PST
Root cause: Our master routing engine within edge1.LBLKWA experienced an unplanned reboot, accompanied by an ...